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Why is my event not showing on the Local Events & Offices page?

Solution

After an event is created, it will not appear on the public Operation Christmas Child Local Events & Offices page (https://www.samaritanspurse.org/operation-christmas-child/local-events-and-offices/) until it has been reviewed and made Active by Regional Office staff. 

If an event has been edited, it will disappear from the map until it has been reviewed and made Active again by Regional Office staff.  Please notify your Regional Office if you edit an event and the status is no longer Active.

If your event is Active on the Event Management page, but it is not visible at the expected location on the Local Events & Offices map, there is likely a problem with the address entered in the event.  It may have put the location far from the correct location if it could not locate the address given.

* Recheck the address entered in the Event Management page to verify that it is the correct address.  

* Enter the same address in another map such as Google Maps to see if it finds the expected location. 

* Verify that the Latitude & Longitude listed underneath the address on the Event Management page does map to the expected location in another map such as Google Maps.  For example, if the Event Management page says Latitude: 35.1434128 | Longitude: -80.89871629999999, search for 35.1434128, -80.89871629999999 on a map.

If you edit the address on the Event Management page, you may need to delete the entire address and then enter it again for the Latitude/Longitude to update.  

 
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Article details
Article ID: 151
Category: Events
Date added: 2020-09-02 17:00:14
Views: 7
Rating (Votes): Article not rated yet (0)

 
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