Knowledgebase
MyOCC Helpdesk > OCC Help Desk > Knowledgebase

Search help:


Where is my Ministry Specific Training?

Solution

If you do not see your Ministry Specific Training in the Current Courses tab of your Online Training dashboard, there can be several reasons for this:

1)  If you are new to the online training...The "eLearning Introduction" and "OCC Fundamentals" courses must be completed before your Ministry Specific Training appears.  For most roles, your first role-specific course is an overview for your role.  After that course is completed, other courses for your role will appear in your Current Courses tab.  The first few courses in your online training appear one at a time in order to lead you through the basic courses before the courses that build on that foundation.

2)  If you have already completed all of your Ministry Specific Training, then it will be in your Completed Courses tab instead.  You can review the courses there for a refresher.

3)  If you have recently changed roles and you do not see the courses for your new role, it is possible that your new role has not been synchronized with your training records.  Open a MyOCC Help Desk ticket to request assistance with this.

4)  If your role is related to Drop-off Locations, 

  • Your primary training resource is the training available in the Online Training dashboard in MyOCC. 
  • To supplement what is in the Online Training, there are also some resources available in Downloadable Resources.  One way to search for them is to select "Logistics" under the ministry position category plus "Training" under resource types then the green Search button.  The "COLLECTION NETWORK HOW-TO TRAINING VIDEOS.PDF" document has links to several how-to videos.  Note that some of the details covered in the logistics training resources vary from year to year, so these should be reviewed after they are updated each year. 

5)  If you are in an Administrative Support Team Member or Office Volunteer role, you may not have as many of ministry specific courses available that some of the other roles currently have.  Additional courses may be added in the future.

 

If you still have questions about your training, open a MyOCC Help Desk ticket. 

 
Was this article helpful? yes / no
Article details
Article ID: 55
Category: eLearning
Date added: 2019-05-18 00:14:11
Views: 183
Rating (Votes): Article rated 3.0/5.0 (8)

 
« Go back

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies