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To access your online training:
Log in to MyOCC at http://myocc.samaritanspurse.org/.
Click on MENU in the upper-right corner of the MyOCC Home page to open a menu of tiles.
Click on the tile labele... |
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If you do not see your Ministry Specific Training in the Current Courses tab of your Online Training dashboard, there can be several reasons for this:
1) If you are new to the online training...The "... |
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If you are unable to go to the next part of a course, there are a couple of things that can cause this:
1) Sometimes a module does not properly mark itself complete after you have watched the video a... |
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For any eLearning module that you completed previously, you can view the course content again in your "Completed Courses" tab.
If you only see workbooks to download and the assessments and not the e... |
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The "Effective Project Leaders" course is in the Course Catalog in Online Training.
For Church Relations, Community Relations, Student Relations, and Admin Support Team Members, it will not appear i... |
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If you get the following error:
SAS ERROR
Invalid Authorization Response
RELOAD YOUR SCREEN OR TRY SELECTING A DIFFERENT VIDEO
when you try to view the following videos:
1) "What are the benefits o... |
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Downloadable Resources contains documents that list the training courses for each ministry role:
"ONLINE TRAINING REPORTING CHECKLIST.PDF" - Contains the list of courses for each ministry role
"MST ... |
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If you are in a leadership role of Area Coordinator or higher, you may have courses in your Current Courses list that you have already completed.
Area Coordinators and higher will always have the Mi... |
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If your Current Courses tab is empty, that usually means that you have already completed all of the courses for your ministry role. Not all ministry specific courses are updated each year. To view t... |
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When clicking on a course to view it, be sure to click on the picture or the title of the course. If you click on the link labeled "Ministry Specific Training" or "Leadership Development", it filters... |
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Videos that are slow to download or play are usually related to a slow network. Here are some suggestions for determining and resolving the problem, and the first one or two may be enough to resolve ... |
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If you are experiencing audio issues when playing eLearning videos, it may be related to a setting for autoplay.
For Safari users: https://goo.gl/DoSbSi
For Chrome users: https://www.thewindowsclu... |
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We recommend that the computers or other devices volunteers use complete their eLearning courses meet the following minimum system recommendations:
* CPU: 2GHz
* Memory: 2 GB RAM (32-bit) or 4 GB RAM(... |
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If you access one of the Role Play videos after you have watched it previously, it may restart at the last place it had paused for you to interact with it. If you play it to the end, there is a "Star... |
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