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How do I access my online training? Article rated 4.0/5.0
To access your online training: Log in to MyOCC at http://myocc.samaritanspurse.org/.  Click the icon in the upper-right corner of the page that looks like four little white squares to open a menu of ...
Where is my Ministry Specific Training? Article rated 3.0/5.0
If you do not see your Ministry Specific Training in the Current Courses tab of your Online Training dashboard, there can be several reasons for this: 1)  If you are new to the online training...The "...
My online training is stuck and will not advance to the next module. Article rated 4.1/5.0
If you are unable to go to the next part of a course, there are a couple of things that can cause this: 1)  Sometimes a module does not properly mark itself complete after you have watched the video a...
Nothing happens when I click on Ministry Specific Training Article rated 2.0/5.0
When clicking on a course to view it, be sure to click on the picture or the title of the course.  If you click on the link labeled "Ministry Specific Training" or "Leadership Development", it filters...
Where can I find a list of courses for my role? Article rated 2.3/5.0
Downloadable Resources contains documents that list the training courses for each ministry role:   "ONLINE TRAINING REPORTING CHECKLIST.PDF" - Contains the list of courses for each ministry role "MST ...
Why is my Current Courses list empty? Article rated 3.0/5.0
If your Current Courses tab is empty, that usually means that you have already completed all of the courses for your ministry role.  Not all ministry specific courses are updated each year.  To view t...
Why do my Current Courses include courses I already completed? Article rated 3.7/5.0
If you are in a leadership role of Area Coordinator or higher, you may have courses in your Current Courses list that you have already completed.   Area Coordinators and higher will always have the Mi...
Why are my videos slow to play? Article rated 4.0/5.0
Videos that are slow to download or play are usually related to a slow network.  Here are some suggestions for determining and resolving the problem, and the first one or two may be enough to resolve ...
Why do I not hear sound for my training videos? Article rated 3.0/5.0
If you are experiencing audio issues when playing eLearning videos, it may be related to a setting for autoplay. For Safari users:  https://goo.gl/DoSbSi   For Chrome users:  https://www.thewindowsclu...
 

 
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