OCC Logistics
Drop-off Team Leaders and Central Drop-off Team Leaders will see their P&As only on the Locations list. Area Coordinators, Logistic Coordinators, and Administrative Support Team Members will see all current P&As from their Area Team on the Locations page. Regional Area Coordinators will see P&As for those teams they lead. Staff will see all teams from their Region by default, but can change their view to see only their Area Teams on the Locations page.
From the Locations page on the Logistics feature, open the Profile & Agreement you wish to print. At the top of the page you will see an option to “Download a PDF”. Once you select Download, your browser will download a printable copy of the P&A. Simply open your download and hit CTRL+P to print.
No Status - P&As that show no status in the Locations list have no processing pending and can be edited by Central Drop-off Team Leaders (CDOTLs) or Drop-off Team Leaders (DOTLs). Select "Completed" from the filter selection to filter the locations list for these locations. When viewing a specific P&A, it may show a status of "Imported" to indicate processing of previous changes completed.
Needs Review – Once a volunteer has updated and submitted their P&A, it will change to a status of “Needs Review.” No changes can be made by the CDOTL or DOTL when it is in this status.
Approved – Once P&As in “Needs Review” or “New” have been approved, but before they are imported, they will be in a status of “Approved.” No changes can be made by the CDOTL or DOTL when it is in this status.
New – P&As for new locations will have a status of “New” until their location is created in the database and the P&A is approved. No changes can be made by the CDOTL or DOTL when it is in this status.
Pending Confirmation – A P&A entered in Online Recommitment will have the status "Pending Confirmation" until the final recommitment step is complete.
The deadline to make changes to Central Drop-off P&As is August 14. The deadline to make changes to Drop-off P&As is Friday, Sept. 27, because the Drop-off Locator will go live to the public on Monday, Sept. 30. Drop-off locations can still be added until Oct. 11.
New Team Leaders will submit their Profile & Agreement to activate their location for this year.
Utilize these resources as you submit your P&A:
To make updates to a P&A, utilize these resources:
If you don't need to make any changes to your P&A, no action is needed. If you wish to view your P&A, you can simply click and view on the Profile & Agreement menu item.
Although either spouse can submit a new P&A, we recommend that only one person does. Once the P&A is submitted, approved, and imported, it will display in both accounts.
Either spouse can submit changes to a P&A through MyOCC Logistics. However, once one spouse has submitted an update, the other spouse will not be able to make any additional changes until after the P&A has been approved and imported by the Regional Office. We recommend only one spouse make changes.
Yes! Once a P&A has been updated, approved, and imported into our database, it resets and you may go back in and submit additional changes.
No, the Logistics tool is not set up to send notifications. To check the status of your P&A, simply log back in to MyOCC and look at your P&A on the Logistics tile. The status will update to reflect approval and import changes. Please refresh your page if you believe it has been approved but is not yet displaying as approved or imported.
No. Address information changes should be submitted to your Regional Office or Regional Point of Contact. The only changes that can be made through the Logistics feature are changes to location phone, National Collection Week phone number, Pastor’s title/name/email, whether the location can provide a missional experience in Spanish, carton mailing locations/phone, and National Collection Week hours of operation.
New locations will be able to enter their church's information on the blank P&A.
The system prevents you from shipping to a PO Box because carton shipments are sent through UPS or trucking companies.
All kit materials are now sent with cartons directly to Central Drop-off Locations. Please work with your Regional Point of Contact for additional information.
When setting hours for the final collection day, Drop-off locations should be mindful of their Central Drop-off's schedule for the day and factor in enough time to coordinate the transportation of the shoeboxes to the Central Drop off location. Operation Christmas Child generally recommends that a Drop-off Location's hours on the final Monday should be limited to morning hours for that reason.
Yes. New Team Leaders (for new locations) will see a blank P&A form on MyOCC. They can complete it with all required information and submit it for review and approval. New Team Leaders for existing locations will see a past P&A that they can update with new hours and information.
Only Drop-off or Central Drop-off Team Leaders can make changes to an existing P&A or submit a new P&A. Area Coordinators, Logistics Coordinators, and Administrative Support Team Members have view-only access.
The Locations list shows locations that have submitted a Profile & Agreement for the current year. There are cases where a location may disappear from the list during the approval process, but reappear after overnight processing completes.
If a location that has completed a current year Profile & Agreement is missing from the Locations list, please contact your Regional Office or submit a MyOCC Help Desk ticket.
Please contact your Regional Office or submit a MyOCC Help Desk ticket.
Only Central Drop-off Team Leaders have access to submit a truck through the reporting tool.
The Truck Reporting menu for Central Drop-off Team Leaders to report trailers will be enabled on the first Monday of National Collection Week.
In the Edit/View menu for a BOL, use the green “Download PDF” button to save the BOL to a PDF file. The PDF will display in a new browser window where you may download or print it. If a pop-up blocker is enabled, you may need to configure it to allow pop-ups from myocc.samaritanspurse.org to allow the PDF to download.
The P&A import runs approximately every 10 minutes, but it may take longer depending on the number of P&As importing. If a P&A you have approved has not imported within two hours, please submit a MyOCC Help Desk ticket with the name, location ID, and volunteer name.
Only Regional Coordinators have the necessary permissions to approve Profile & Agreements.
Verify that the location is set up properly in the database (2024 Shoebox Details, Active volunteer with a corresponding CDOTL or DOTL role, Volunteer assigned to only one location, and Location assigned to the correct Area Team).
Note: New locations manually added to the database may not be reflected on the Locations page until the next day.
Both the volunteer and the location (2024 Shoebox Detail) have to be active to show up in the Locations list. If either one is missing, it won’t show up. If changes are made to make both accounts active, it takes time for the data to flow over and update to MyOCC.
Verify that the location and Team Leader both have the correct Area Team assignment. If they do and the location is still displaying incorrectly, submit a MyOCC Help Desk ticket.
Please do not make changes in the database to P&As if they are in either the “Needs Review” or “Approved” status. We recommend that all changes (outside of address or reassigning of locations) are made through the online system. This will keep the process streamlined and eliminate the risk of issues with conflicting data. If changes are made, they should only be when there is no status or the updated P&A has imported.
