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Why am I getting the error "Invalid Credentials" when I try to log in? Article rated 2.8/5.0
"Invalid Credentials" means that either your username or your password does not match an active MyOCC account.  Only active year-round Connect volunteers in the U.S. have an account at MyOCC.samaritan...
I need to change my reservation for the Processing Center Article rated 4.4/5.0
MyOCC is a resource for year-round Connect volunteers, not for the Processing Center registration.   Make sure that you are trying to log in at  If you still have t...
Why am I logged into MyOCC as someone else? Article rated 4.3/5.0
If multiple people use the same computer to access MyOCC, sometimes one user can unintentionally be logged into MyOCC as the other person.  To fix this, log out fully before logging in again: * Go to ...
How can I update my OCC account information? Article rated 3.5/5.0
To verify that the information we have on file with your account is correct: * Go to the MyOCC Home page. * In the upper right, click on the icon next to your name that looks like the image of a perso...
Is my information kept private? Article rated 3.5/5.0
Absolutely. We will never share your information with anyone. 

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